Q&A

Q: Can a member refund?

A: Yes, please refer to refund rules.

Q: Why I have already paid, my membership has not yet taken effect, and the account shows free membership?

A: After you complete the payment, the membership will automatically take effect, but your browser saves the previous page, please refresh the browser.

Q: Why is my membership status Member Lite/Member Pro?

A: Member Lite is a member with only viewing rights, and Member Pro is a member who can watch and download.

Q: Why I am already a paid member but still can’t watch the video?

A: The miserable cat website is compatible with 99% of browsers, but some browsers have the maximum cache function enabled, such as UC browser, which will cause the page to fail to refresh normally, and you can watch it normally by changing your browser. It is recommended to use Chrome, Firefox or Safari.