1, 90-day member's application for refund must be within 10 days after the member's effective; 30-day member's application for refund must be within 5 days after the member's effective; 7-day and less than 7-day members' application for refund must be after the member's effective 1 Within days, the refund application for video products must be within 1 day of payment.
2, Refund amount = amount paid by user for purchase-amount consumed by user-$3.7 CAD handling fee. The amount consumed by the user is the price of the watched/downloaded video * the sum of the number of views/downloads. The calculation of viewing/downloading starts when the user clicks to play/download, regardless of whether the user completes the viewing/downloading, the consumption amount is the full price of the product.
For example: after purchasing a membership, the user watches/downloads A video 1 time, watches/downloads B video 2 times, the price of A video is $5, and the price of B video is $3. It costs $20 for users to purchase membership.
The user's final refund amount = $20-$5-$3*2-$3.7 (handling fee) = $5.3
If the user's consumption amount is greater than the purchase price of the member, the refund amount is 0.3. The user applying for a refund indicates that he agrees to the technician to retrieve the user's viewing/downloading record.
4. As long as the consumption is completed by the user account, it will be counted. Mimao is not responsible for identifying users of user accounts. Users must keep their account passwords properly and do not borrow them.
5. The refund will be completed within 15 working days.
6, Refund application: Send an email to linsemao.com@gmail.com with the subject: Request a refund + your ID + order ID. The refund will be returned to your account within 15 working days.
7. The terms are subject to Chinese, and other languages are automatically translated by machine.